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It has also agreed to refund eligible consumers 10. 8 million in fees through a remediation program overseen by an independent expert who will report to ASIC. ASIC also flagged concerns that Cash Processing fee for bajaj finance personal loan had not taken reasonable steps to verify consumers expenses in accordance with its responsible lending obligations.
The regulator's deputy chairman Peter Kell said he is particularly worried about lending to welfare recipients. "ASIC is seeking to protect financially vulnerable consumers, many of whom are recipients of welfare payments, from falling victim to unsuitable payday loans," he said. "Payday lending is a high priority area for ASIC, and we will continue to pursue lenders who do not follow their responsible lending obligations.
" The independent expert will also review Cash Converters' business operations. Consumers who had two or more small amount loans in the 90 days before taking out another small amount loan through Cash Converters' website during the period 1 July 2013 to 1 June 2016 will be contacted with information about their refund.
People are advised to lodge a complaint with the Credit and Investment Ombudsman if they believe they entered a loan contract with Cash Converters either in-store on online that was unsuitable. Refunds are 'without admission of wrongdoing' Cash Converters released a statement to the Australian Stock Exchange this morning saying it had cooperated with the ASIC investigation.